manoudouce 0 Posted April 6, 2014 Share Posted April 6, 2014 I was unable to checkout my cart. I have a Brother SE400 4x4. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3037
diver361 6,486 Posted April 6, 2014 Share Posted April 6, 2014 Please send more information about your problem. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3038
Bun 149 Posted April 6, 2014 Share Posted April 6, 2014 hi am trying to download Hull City AFC logo embroidery design and when i do the color they should come out there not they are blue when i put them on the stick but the hus is the right one so i don't no what am doing wrong can some one let me know the hull city should be orange and black and hull fc should be gold white and black thanks Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3043
diver361 6,486 Posted April 6, 2014 Share Posted April 6, 2014 Hello. Every embroidery design have color chart. just need choose jpg and pdf format in Order download page. After that you can see correct order list. Please read this post Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3044
emilyphoenix 9 Posted April 19, 2014 Share Posted April 19, 2014 Thank for sending my order but they are zip and I'm not sure how to unzip them so I can not use them is there a way that you could showe me in a very simple way as I'm not much good on this think 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3119
diver361 6,486 Posted April 19, 2014 Share Posted April 19, 2014 No problem, you can back and download every design or size, format without zip. 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3120
emilyphoenix 9 Posted April 24, 2014 Share Posted April 24, 2014 Thank you so very much for the unzipped files . I will pares on to others just how good and kind to us that don't no much of today's technologies . Once again thank you 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3172
diver361 6,486 Posted April 24, 2014 Share Posted April 24, 2014 Please let us know if we can be of further assistance. Cheers 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3173
dinny8 50 Posted April 27, 2014 Share Posted April 27, 2014 Hi there, I purchased 3 applique embroidery designs but can only download 2, can you tell me why I cannot download the other please? thanks. 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3176
diver361 6,486 Posted April 27, 2014 Share Posted April 27, 2014 Hello Please try again, we fix all problem. CXheers 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3177
abbyotero 10 Posted April 27, 2014 Share Posted April 27, 2014 Hello are u able to e-mail my orders in a zip file form? That is the only way I am able to download them thank you. 1 Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3194
diver361 6,486 Posted April 27, 2014 Share Posted April 27, 2014 Via e-mail only one way, unzipped separated files, in format(s) which you choose before made paid order. For detail please look Video instructions to users of our site. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3195
Shellie 70 Posted April 30, 2014 Share Posted April 30, 2014 Please I need help to get the color chart for the little mermaid. I did not how to print the chart, so I am going to do the design. Also like to have a phone number to speak with a some body.Thank you Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3235
diver361 6,486 Posted April 30, 2014 Share Posted April 30, 2014 Hello We have help desk Help information Video instruction Video instructions to users of our site. Special topic in forum Not real talk in phone, many question have answer in forum and FAQ. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3236
diver361 6,486 Posted April 30, 2014 Share Posted April 30, 2014 Hello These different sizes for one embroidery design. Example name1a.pes - size : 100 x 100 mm, name1b.pes - 120 x 120 mm. For help Help information for customers Also we attach screenshot from your account. Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3239
Bun 149 Posted May 5, 2014 Share Posted May 5, 2014 Would you be willing to resend this order? I lost everything in a laptop crash and I am unable to log back in to your site to see if I can access it there. Thank you so much! Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3278
diver361 6,486 Posted May 5, 2014 Share Posted May 5, 2014 No problem. What format(s) you need& Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3279
thefordmob1 5 Posted May 8, 2014 Share Posted May 8, 2014 A year ago I ordered a batman logo for my sewing machine, Bernina artista. It takes an ART format to download to the embroidery machine. I have never been able to download this, can you resend it or send me a disc? I took my computer to the shop and he wasn\'t able to download either and said my computer was working correctly. thank you Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3308
emilyphoenix 9 Posted May 10, 2014 Share Posted May 10, 2014 I have paid for this order via credit card and now do not know how to download it onto my USB. Please help as I need these designs as soon as possible. Thank you. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3327
diver361 6,486 Posted May 10, 2014 Share Posted May 10, 2014 Please write your embroidery machine type. Some machines need special software. Also you check hoop size? Please advice -where you can get error message. Please attach screenshot with error message. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3328
Elspeth 19 Posted May 13, 2014 Share Posted May 13, 2014 This is my third request for help. Please email me how to do the instant download for the designs in 9515 order. You have already charged my credit card and I need these designs as soon as possible. Please respond. Thank you. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3353
diver361 6,486 Posted May 13, 2014 Share Posted May 13, 2014 Sorry, we not found payment for this order. If you have another information please send. Yes, all embroidery designs instant available for download after payment. Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3354
susyq 15 Posted May 15, 2014 Share Posted May 15, 2014 Dear Sir/Madam: It appears that I have only received 3 of the files recently purchased which include Iron Man, Superman, & the Incredible Hulk identified below in blue. However, from my Order confirmation below I a missing Captain America embroidery design, Batman, & Green Lantern. I would appreciate if you could please forward the downloadable formats for the remaining three (3) embroidery designs. ========== ORDER INFORMATION ========== Order #: 009947 Total: $36.00 Product #1: Captain America/1 @ $5.00 Product #2: Batman always on guard/1 @ $3.00 Product #3: Iron Man 1 /1 @ $7.00 - Received Product #4: Superman /1 @ $5.00 - Received Product #5: Green Lantern attacks/1 @ $5.00 Product #6: Incredible Hulk/1 @ $11.00 - Received Sincerely, Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3368
diver361 6,486 Posted May 15, 2014 Share Posted May 15, 2014 Please choose embroidery format in Order Download page. You order designs available for download. Just need only back and download Embroidery library for download you order design. For help please How to place an order for machine embroidery designs? Please let us know if we can be of further assistance. Cheers Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3369
golficonic 0 Posted May 21, 2014 Share Posted May 21, 2014 Just bought a design i need the PES file, I have PE-Design Next and when I try to download into PE Design next it tells me "Error; unexpected file format." it gives me this error when i download from website, when i download as zip, and when I download through the email, and yes i am downloading the pes version help please Quote Link to comment https://forum.embroideres.com/forums/topic/252-help-with-download-embroidery-designs/?page=5#findComment-3434
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