I have ordered some embroidery patterns from your website on 21-08-2014 and the order no. was 63048. However, one of the patterns which was the lightning Mcqueen embroidery design was much below I expected. I used this on my machine and the finished pattern was not cleared and some parts were even missing.

We not listed about problem with this embroidery design. For example we attach photos with work another customers. Also we are ready change to another embroidery design. If you want our commendation please send photos and full information about used materials (stabilizer (density gr per m2, ply and used fabric).

 

Thank you i find the Embroidery by to the next time

I purchased this "lightening McQueen" but it would not down load, the order number and date is in the email above.  Please could you organise for me to have this download.  It stated that it was an "unexpected file format"

I purchased this "lightening McQueen" but it would not down load, the order number and date is in the email above.  Please could you organise for me to have this download.  It stated that it was an "unexpected file format"

Please check version whicj we sent via e-mail.

I have a embroidery machine that does 4x4. I can get this image to download to my flash drive but it will not show up once I put it in my machine. Is there anyway you can make it a little smaller?

Could you please where I could find the correct color sheet for the embroidery designs downloaded.  Even though I chose Art format it downloaded in the strangest colors.

On 12/20/2014 at 3:02 PM, sevigine said:

I have a embroidery machine that does 4x4. I can get this image to download to my flash drive but it will not show up once I put it in my machine. Is there anyway you can make it a little smaller?

This size not possible for this embroidery design. Bcs have a lots of shadow and small elements. We have another design with 4 x 4 size.Lightning McQueen applique embroidery design

Could you please where I could find the correct color sheet for the embroidery designs downloaded.  Even though I chose Art format it downloaded in the strangest colors.

Please choose color chart formats (JPG and PDF) in order download page.

i have a Bernina Burnette 340 which take the .exp embroidery format. Will your embroidery designs work with this?  I would also need your download instructions

On 2/22/2015 at 6:20 PM, samanthapeavy said:

i have a Bernina Burnette 340 which take the .exp embroidery format. Will your embroidery designs work with this?  I would also need your download instructions

Yes, this embroidery format available in our online store.

 

When I pick the brand of embroidery thread to convert what is the difference between analog 1 and analog 2 

1 minute ago, dinny8 said:

 

When I pick the brand of embroidery thread to convert what is the difference between analog 1 and analog 2 

This is different variant, you can choose which you like for your project.